Alicia Matheson
Business Programs Facilitator

Professional Experience

Alicia began her Walt Disney World® career in 1992 as part of the Front Office Team at Disney’s Yacht and Beach Club Resort. She later joined Disney’s Leadership and Development Program. After completing her six-month management training program in Bell Services, she worked at Disney’s Dixie Landings and Port Orleans Resorts, managing areas such as Housekeeping, Front Desk, Bell Services, and Guest Services.

Alicia was later selected to the leadership team for the grand opening of the Epcot® Millennium Village, created for the 15-month Walt Disney World® Millennium Celebration. After the celebration, Alicia worked in the Epcot® College and International Programs before becoming a member of the Disney Institute facilitation team.

Prior to Disney, Alicia worked with the United Nations as an international business consultant to the Somalian Embassy. She was also the student director of her university and a referral worker for the Syracuse Housing Authority. Alicia partnered with the New York State Police Department to create DARE programs for youth.

Alicia is presently a proud member of the YMCA Adult Achievers Program in Central Florida, helping develop young future leaders.

Education

Alicia received her bachelor’s degree in business management and economics at Cortland State University. To complete her minor in Spanish, she studied at El Centro Bilingue University in Cuernavaca, Mexico. She completed her master’s degree in international business management at the University of North London.