Disney Institute - Custom Solutions

Interactive: Our programs have been described as: dynamic, interactive, and experiential. Not just heady philosophy at The Disney Institute, our training invites you inside the day-to-day execution of our core strengths.

Facilitator: In addition to being world-class trainers, our facilitators are proven leaders from diverse operational areas, carefully chosen for their proven expertise and passion for Disney ideology.

Living Laboratory: The Walt Disney World^® Resort is the Living Laboratory inside which you learn concepts and generate ideas. Experiencing innovation in action is a trademark of the Disney Institute.

If the results of your Starting Point Tool exercise or your own analysis indicate you have more than one area of opportunity, the best return on your training investment may be to let us help you develop a unique, multi-faceted solution based on your needs.

To accomplish this, a dedicated Disney Institute facilitator will collaborate with you through a unique five-phase process. This will ensure that the custom solution developed for your organization will deliver the sustainable performance to take you to the next level.

At Disney Institute, we honor what you already know about your business and add our particular expertise. Therefore, as we begin to customize your program, we will ask you about your culture, needs, expectations and goals. This research will drive the design and development of your customized program and address the following questions:

How would you describe your current organizational culture?
How have you determined success in your organization?
What has been your experience with previous learning philosophies?
What learning, insights, and applications do you expect to take away from Disney Institute?

Choosing which team members participate with Disney Institute will depend mainly on how you respond to these questions:

Do your senior executives support this experience?
How fast do you want buy-in from the entire team?
Do peer leaders need to be included from the start or just management?

Typically, a representative from each functional department and Human Resources should be part of this initiative. Who comes will also be determined, in part, by the size and culture of your organization.

Your Disney Institute facilitator will collaborate with you to determine the specific training suggestions and performance improvement initiatives that will make your experience successful. This phase focuses on:

What are your organization's largest areas of opportunity?
On what discoveries do you want Disney Institute to focus?

Your team, representing the predetermined divisions within your organization, will attend your customized Disney Institute program of innovative, hands-on discovery.

Observation and Education - Through experiential activities and guided behind-the-scenes field experiences, your team will observe Disney Destination's best business practices.
Implementation - Your team will learn the tools, processes, and systems we use to implement our core competencies of leadership, management, service, loyalty and creativity.
Application - Workshop sessions devoted to your chosen subject areas will allow your team to begin applying learned strategies to your own action plans. You will discover how other organizations have adapted these same practices.

After your Disney Institute experience you will participate in a debriefing where you reflect on your experience and prepare to return home with what you need to implement the appropriate principles and practices you identified during the process.

"Experience the business behind the magic." Book an Individual or Group experience now.